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What we do

Design

What we do

Design

01// Design
Capabilities

We champion human centred design through various research and design methods that bring people into the validation process, sharing what works and what doesn’t to build connected experiences.
  • User Experience (UX)

  • User Interface (UI)

  • Customer Experience (CX)

  • Service Design (SD)

  • Product Design (PD)

We immerse ourselves with the client and the customer to explore the problem space while balancing the customer and business benefits and complexities to inform goal congruence and set the project vision. We test, learn, analyse and optimise through iterative prototyping to bring scalable and useful concepts to life digitally.

02//
Key Areas

CX

Customer
Experience

03//
Insights

Research

We work with various research and design methods that bring people into the validation process and trigger the possibility of new and creative solutions.

Workshops

By aligning goals we balance customer and business benefits to ensure we are solving the right problems in the simplest way.

Wireframes

To explore and ideate design concepts and receive feedback early to develop the features that matter to the users and align with stakeholder expectations.

Design Systems

A singular source of truth to maintain a design language which works across all templates and components to improve build efficiency and cater for scalability.

User Testing

Target main user groups for in-depth user studies and test early and often with actual users to iterate designs.

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